Frequently Asked Questions
Find answers to common questions regarding our handcrafted goods
Where are Bennett Winch products manufactured?
All our products are handmade in England by master artisans using traditional techniques and the finest materials.
What type of leather do you use?
We use premium full-grain Tuscan leather that is vegetable-tanned to ensure it develops a unique patina over time.
Do your bags come with a warranty?
Yes, every Bennett Winch product is backed by a lifetime guarantee against manufacturing defects.
How should I care for my canvas bag?
We recommend spot cleaning with a damp cloth and mild soap. Avoid full submersion to preserve the waterproof bond of the canvas.
Can I request a bespoke design?
While we primarily offer our core collection, we occasionally take on bespoke projects. Please contact our concierge team for inquiries.
Are your materials sustainably sourced?
We pride ourselves on ethical sourcing, working only with tanneries and mills that adhere to strict environmental standards.